Support #684

TW: Startup issues TXM for Mac OS X and Windows 64-Bit

Added by Matthieu Decorde about 5 years ago. Updated over 4 years ago.

Status:New Start date:03/17/2014
Priority:Normal Due date:
Assignee:- % Done:

0%

Category:Démarrage Spent time: -
Target version:Support

Description

Who: TW
I'm new to TXM and the list, so apologies if this query has already been addressed before. I have installed TXM onto both Mac OS 10.9 and Windows 64 bit operating systems (wanted to try it out on both), and have been successful with neither. Both are running Java 7 and Eclipse 64 bit. But I can't start up either one, and don't get any error messages, so am not sure where to start to diagnose the problem. Any suggestions?

History

#1 Updated by Matthieu Decorde about 5 years ago

REPLY - MDECORDE - 03/03/2014

Hi,

I'm sorry you could not start TXM.

It's surprising that TXM did not work since it's based on Eclipse RCP. Lets find out what happened.

For both platforms, is TXM showing at least its splash screen ? If no, it could mean that TXM found a JVM but not with the right architecture.

You can also find execution log files:

- for Windows: TXM creates 2 files in the "application data" directory (you can use the "OpenStartUpLogsDirectory.bat" script in your TXM install folder to go directly in the right folder). You can alos run from "cmd" using the content of the "TXM.bat" file (also in the install directory).
- for Mac OS X: run TXM from Terminal using the following file:

/Applications/TXM/TXM.app/Contents/MacOS/TXM

#2 Updated by Matthieu Decorde almost 5 years ago

  • Category set to Démarrage
  • Target version set to TXM X.X

#3 Updated by Matthieu Decorde almost 5 years ago

  • Subject changed from Startup issues TXM for Mac OS X and Windows 64-Bit to Tyler Williams Startup issues TXM for Mac OS X and Windows 64-Bit

#4 Updated by Matthieu Decorde almost 5 years ago

  • Target version changed from TXM X.X to Support

#5 Updated by Serge Heiden over 4 years ago

  • Subject changed from Tyler Williams Startup issues TXM for Mac OS X and Windows 64-Bit to TW Startup issues TXM for Mac OS X and Windows 64-Bit
  • Description updated (diff)

#6 Updated by Serge Heiden over 4 years ago

  • Subject changed from TW Startup issues TXM for Mac OS X and Windows 64-Bit to TW: Startup issues TXM for Mac OS X and Windows 64-Bit

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