Feature #1354

RCP: X.X, improve the user diagnostic/log files transfert and communication

Added by Sebastien Jacquot over 4 years ago. Updated over 4 years ago.

Status:New Start date:05/21/2015
Priority:Normal Due date:
Assignee:- % Done:

0%

Category:Debug Spent time: -
Target version:TXM X.X

Description

It may be useful to provide a feature to help user to send us diagnostic/log files in case of problem with TXM.

First proposal:
  • see and complete: https://groupes.renater.fr/wiki/txm-info/public/txm_debug
    => this page could be especially useful for developers integrating the TXM development or as a reminder since TXM log files are dispatched in various places
  • provide a simple way to run TXM with all logs activated (diagnostic mode)
    => since the first launch of TXM from a fresh install, especially useful for the developers
  • create a command to retrieve and to compress all log files of TXM
  • create a command to send us mail with attached log files (maybe a simple link to the client email application as the HTML mailto functionality)
  • TODO: complete this list...

Also see: http://txm.sourceforge.net/doc/manual/manual20.xhtml#toc34

Mail FR NOTE:

Nous avons évoqué la question de la procédure de signalisation
de problème lors de notre dernière discussion MD+SJ+SLH.
À été évoquée l'idée de créer deux nouvelles commandes pour la simplifier - entrées du menu Aide :
- "Enregistrer l’activité" (pour envoi ultérieur de la configuration et du journal)
- "Envoyer le journal" (à l'équipe TXM)
Ça suppose bien sûr des précisions sur le mode de transfert utilisé,
les destinataires de tels envois et du caractère anonyme des informations.

Related issues

related to Task #856: RCP: X.X, TXM debug mode New 06/12/2014
related to Bug #1240: RCP: 0.7.7, org.eclipse.core.net.prefs is duplicated in T... New 01/20/2015

History

#1 Updated by Sebastien Jacquot over 4 years ago

  • Description updated (diff)

#2 Updated by Sebastien Jacquot over 4 years ago

  • Description updated (diff)

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