Tickets Creation
Version 1 (Severine Gedzelman, 19/10/2015 09:25)
| 1 | 1 | Severine Gedzelman | h1. Tickets Creation |
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| 2 | 1 | Severine Gedzelman | |
| 3 | 1 | Severine Gedzelman | General principles are described in the txm-info wiki: https://groupes.renater.fr/wiki/txm-info/public/transition_wiki_tickets |
| 4 | 1 | Severine Gedzelman | |
| 5 | 1 | Severine Gedzelman | h2. Ticket description and txm-info wiki page complementary description |
| 6 | 1 | Severine Gedzelman | |
| 7 | 1 | Severine Gedzelman | If a txm-info wiki page is created to put more details about the ticket, the description must contain a direct link to that page. Use the *@page_name* syntax to refer to the page. |
| 8 | 1 | Severine Gedzelman | |
| 9 | 1 | Severine Gedzelman | Squelette de page : |
| 10 | 1 | Severine Gedzelman | |
| 11 | 1 | Severine Gedzelman | <pre> |
| 12 | 1 | Severine Gedzelman | ====== Titre ====== |
| 13 | 1 | Severine Gedzelman | |
| 14 | 1 | Severine Gedzelman | ===== Objectif ===== |
| 15 | 1 | Severine Gedzelman | |
| 16 | 1 | Severine Gedzelman | ===== Méthode ===== |
| 17 | 1 | Severine Gedzelman | Description de la méthode de travail pour atteindre l'objectif |
| 18 | 1 | Severine Gedzelman | |
| 19 | 1 | Severine Gedzelman | ==== État de la plateforme ==== |
| 20 | 1 | Severine Gedzelman | |
| 21 | 1 | Severine Gedzelman | ==== Avancement dans l'élaboration de la solution ==== |
| 22 | 1 | Severine Gedzelman | |
| 23 | 1 | Severine Gedzelman | ===== Solution ===== |
| 24 | 1 | Severine Gedzelman | |
| 25 | 1 | Severine Gedzelman | ==== État de l'art ==== |
| 26 | 1 | Severine Gedzelman | Éléments de solution |
| 27 | 1 | Severine Gedzelman | |
| 28 | 1 | Severine Gedzelman | ==== Prototypes ==== |
| 29 | 1 | Severine Gedzelman | ==== Version finale ==== |
| 30 | 1 | Severine Gedzelman | |
| 31 | 1 | Severine Gedzelman | ===== Documentation ===== |
| 32 | 1 | Severine Gedzelman | ==== Utilisateur ==== |
| 33 | 1 | Severine Gedzelman | ==== Développeur ==== |
| 34 | 1 | Severine Gedzelman | |
| 35 | 1 | Severine Gedzelman | ===== Recette ===== |
| 36 | 1 | Severine Gedzelman | ==== Protocole de test ==== |
| 37 | 1 | Severine Gedzelman | === Alpha === |
| 38 | 1 | Severine Gedzelman | === Beta === |
| 39 | 1 | Severine Gedzelman | |
| 40 | 1 | Severine Gedzelman | ==== État courant ==== |
| 41 | 1 | Severine Gedzelman | Qui Quand Quoi |
| 42 | 1 | Severine Gedzelman | </pre> |
| 43 | 1 | Severine Gedzelman | |
| 44 | 1 | Severine Gedzelman | h2. Ticket template |
| 45 | 1 | Severine Gedzelman | |
| 46 | 1 | Severine Gedzelman | h3. Feature ticket |
| 47 | 1 | Severine Gedzelman | |
| 48 | 1 | Severine Gedzelman | <pre> |
| 49 | 1 | Severine Gedzelman | Description of the objective and the context. |
| 50 | 1 | Severine Gedzelman | |
| 51 | 1 | Severine Gedzelman | Link to the wiki specification page (if available). |
| 52 | 1 | Severine Gedzelman | |
| 53 | 1 | Severine Gedzelman | h3. Solution |
| 54 | 1 | Severine Gedzelman | |
| 55 | 1 | Severine Gedzelman | Steps and means to implement the ticket. |
| 56 | 1 | Severine Gedzelman | |
| 57 | 1 | Severine Gedzelman | *Step 1* |
| 58 | 1 | Severine Gedzelman | |
| 59 | 1 | Severine Gedzelman | *Step 2* |
| 60 | 1 | Severine Gedzelman | |
| 61 | 1 | Severine Gedzelman | *Step 3* |
| 62 | 1 | Severine Gedzelman | |
| 63 | 1 | Severine Gedzelman | h3. Validation Test |
| 64 | 1 | Severine Gedzelman | |
| 65 | 1 | Severine Gedzelman | Procedure to follow to validate the implementation of the ticket. |
| 66 | 1 | Severine Gedzelman | |
| 67 | 1 | Severine Gedzelman | * action 1 |
| 68 | 1 | Severine Gedzelman | * action 2 |
| 69 | 1 | Severine Gedzelman | * action 3 |
| 70 | 1 | Severine Gedzelman | </pre> |
| 71 | 1 | Severine Gedzelman | |
| 72 | 1 | Severine Gedzelman | h3. Bug and Support ticket |
| 73 | 1 | Severine Gedzelman | |
| 74 | 1 | Severine Gedzelman | <pre> |
| 75 | 1 | Severine Gedzelman | Context and origin of the bug description (mail, TXM version, OS, etc.). |
| 76 | 1 | Severine Gedzelman | |
| 77 | 1 | Severine Gedzelman | h3. Diagnostic |
| 78 | 1 | Severine Gedzelman | |
| 79 | 1 | Severine Gedzelman | h4. Diagnostic 1 |
| 80 | 1 | Severine Gedzelman | |
| 81 | 1 | Severine Gedzelman | * Hypothesis |
| 82 | 1 | Severine Gedzelman | * Observation |
| 83 | 1 | Severine Gedzelman | * Conclusion |
| 84 | 1 | Severine Gedzelman | ** the bug is reproduced |
| 85 | 1 | Severine Gedzelman | ** the bug is not reproduced by this hypothesis |
| 86 | 1 | Severine Gedzelman | |
| 87 | 1 | Severine Gedzelman | h4. Diagnostic 2 |
| 88 | 1 | Severine Gedzelman | |
| 89 | 1 | Severine Gedzelman | * Hypothesis |
| 90 | 1 | Severine Gedzelman | * Observation |
| 91 | 1 | Severine Gedzelman | * Conclusion |
| 92 | 1 | Severine Gedzelman | ** the bug is reproduced |
| 93 | 1 | Severine Gedzelman | ** the bug is not reproduced by this hypothesis |
| 94 | 1 | Severine Gedzelman | |
| 95 | 1 | Severine Gedzelman | h3. Solution / Resolution |
| 96 | 1 | Severine Gedzelman | |
| 97 | 1 | Severine Gedzelman | Steps and means to resolve the ticket. |
| 98 | 1 | Severine Gedzelman | |
| 99 | 1 | Severine Gedzelman | *Step 1* |
| 100 | 1 | Severine Gedzelman | |
| 101 | 1 | Severine Gedzelman | *Step 2* |
| 102 | 1 | Severine Gedzelman | |
| 103 | 1 | Severine Gedzelman | *Step 3* |
| 104 | 1 | Severine Gedzelman | |
| 105 | 1 | Severine Gedzelman | h3. Validation Test |
| 106 | 1 | Severine Gedzelman | |
| 107 | 1 | Severine Gedzelman | Procedure to follow to validate the resolution of the ticket. |
| 108 | 1 | Severine Gedzelman | |
| 109 | 1 | Severine Gedzelman | * action 1 |
| 110 | 1 | Severine Gedzelman | * action 2 |
| 111 | 1 | Severine Gedzelman | * action 3 |
| 112 | 1 | Severine Gedzelman | </pre> |
| 113 | 1 | Severine Gedzelman | |
| 114 | 1 | Severine Gedzelman | h2. Ticket categories definitions |
| 115 | 1 | Severine Gedzelman | |
| 116 | 1 | Severine Gedzelman | Available ticket categories: |
| 117 | 1 | Severine Gedzelman | |
| 118 | 1 | Severine Gedzelman | * Administration: portal administration interface and tools (Portal project) |
| 119 | 1 | Severine Gedzelman | * Charts: charts plotting issues |
| 120 | 1 | Severine Gedzelman | * Charts / R port from JFC: missing functionalities needed to be implemented in R charts engine from JFC charts engine and low priority issues since the default charts engine is now JFC |
| 121 | 1 | Severine Gedzelman | * Commands: any command related issue (all projects) |
| 122 | 1 | Severine Gedzelman | * Conventions: algorithms and terminology conventions (all projects) |
| 123 | 1 | Severine Gedzelman | * Development: development tasks, installation and configuration of TXM development environment, RCP projects management, source code structure, etc. |
| 124 | 1 | Severine Gedzelman | * Documentation: any documentation issue (manuals, wikis, web pages...) (SH: Javadoc?) |
| 125 | 1 | Severine Gedzelman | * Import: any import module issue |
| 126 | 1 | Severine Gedzelman | * Network: network communication (despite of the component or layer, e.g. R, RCP, etc.) |
| 127 | 1 | Severine Gedzelman | * Preferences: RCP preferences issues |
| 128 | 1 | Severine Gedzelman | * Setup: desktop RCP setup issues |
| 129 | 1 | Severine Gedzelman | * Stats: statistic models issues |
| 130 | 1 | Severine Gedzelman | ** Stats / R: R related statistic models issues |
| 131 | 1 | Severine Gedzelman | * Toolbox: any issue related to the Toolbox project |
| 132 | 1 | Severine Gedzelman | * UI: User Interface issues in the RCP project (SH: and GWT project?) |
| 133 | 1 | Severine Gedzelman | ** UI / Interaction: user interface behavior issues |
| 134 | 1 | Severine Gedzelman | ** UI / Link / Command: user interface hypertextual command behavior issues |
| 135 | 1 | Severine Gedzelman | |
| 136 | 1 | Severine Gedzelman | h2. Ticket hierarchy policy |
| 137 | 1 | Severine Gedzelman | |
| 138 | 1 | Severine Gedzelman | There are 2 usages: |
| 139 | 1 | Severine Gedzelman | * Grouping tasks |
| 140 | 1 | Severine Gedzelman | * Phasing tasks: children are steps and are ordered |
| 141 | 1 | Severine Gedzelman | |
| 142 | 1 | Severine Gedzelman | h2. Ticket life cycle |
| 143 | 1 | Severine Gedzelman | |
| 144 | 1 | Severine Gedzelman | Instructions for alpha testers: |
| 145 | 1 | Severine Gedzelman | * for a given release |
| 146 | 1 | Severine Gedzelman | * do the 'validation test' section of each ticket marked as 'Feedback' |
| 147 | 1 | Severine Gedzelman | * if the validation test cannot be passed, set the ticket percentage between 0-79 as an estimation of the remaining work to be done |
| 148 | 1 | Severine Gedzelman | * set the ticket to 'Resolved' state when the validation test is passed |
| 149 | 1 | Severine Gedzelman | |
| 150 | 1 | Severine Gedzelman | Ticket status+percent follow this cycle: |
| 151 | 1 | Severine Gedzelman | * Developement cycle |
| 152 | 1 | Severine Gedzelman | ** "New" + 0: the ticket is *not* being handled by the developer |
| 153 | 1 | Severine Gedzelman | ** "InProgress" + 1-79: the ticket is being handled by the developer |
| 154 | 1 | Severine Gedzelman | ** "InProgress" + 80: the ticket has been implemented and is *NOT* yet ready to be tested |
| 155 | 1 | Severine Gedzelman | * Alpha cycle |
| 156 | 1 | Severine Gedzelman | ** "Feedback" + 80: the ticket has been implemented and is proposed to be tested by testers |
| 157 | 1 | Severine Gedzelman | ** "Feedback" + 0-79: the ticket has been downgraded by the alpha tester from the 80 status |
| 158 | 1 | Severine Gedzelman | ** "Resolved" + 90: the ticket has been validated by alpha testers |
| 159 | 1 | Severine Gedzelman | * Release cycle |
| 160 | 1 | Severine Gedzelman | ** "Closed" + 100: the ticket has been validated on production portal or by beta testers= the ticket is closed |
| 161 | 1 | Severine Gedzelman | |
| 162 | 1 | Severine Gedzelman | Warning: parent tickets don't follow that policy (percent is computed) |
| 163 | 1 | Severine Gedzelman | |
| 164 | 1 | Severine Gedzelman | h2. Ticket and documentation |
| 165 | 1 | Severine Gedzelman | |
| 166 | 1 | Severine Gedzelman | If a ticket may impact the documentation, add a line such as : |
| 167 | 1 | Severine Gedzelman | DOC: fix section x.x.x |